Frequently Asked Questions
Find answers to common questions about our beauty and hair care products
Are VO5 products safe for color-treated hair?
Yes, our formulations are specifically designed to be gentle on treated hair, helping to maintain vibrancy and shine.
Do you test your products on animals?
VO5 is committed to ethical beauty; we do not conduct animal testing on any of our products or ingredients.
How can I find the right product for my hair type?
Each product page features a 'Best For' section. You can also use our online Hair Quiz to find your perfect match.
Are your products paraben-free?
Many of our newer collections are formulated without parabens. Please check the specific product ingredients list for details.
Can I change my order after it has been placed?
Orders are processed quickly to ensure fast delivery. Please contact support within 1 hour of purchase for any modifications.
What should I do if a product causes irritation?
Discontinue use immediately and consult a professional. You can contact our team for a full refund on products that cause sensitivity.